Frequently Asked Questions (FAQs) - Premium Plan
What financial institutions are eligible for this plan?
Any financial institution that needs enhanced & personalized KYCs for informal financial sector.
Can SAVE be integrated with a core banking system?
Yes. Any third party system can be integrate with SAVE through APIs.
Is SAVE a payment system?
No. SAVE serves as an interlinkage platform integrated with actual payment platforms.
What payment systems are integrated with SAVE?
For now, we’re already integrated with MTN Mobile Money & TIGO Cash, very soon we’ll be connected with AIRTEL Money as well. Our aim is to provide saving convenience to our users by connecting with multiple payment channels.
Frequently Asked Questions (FAQs) - Basic Plan
What do I need to set up an account? It’s simple! You just need to have an active MTN Mobile Money or Tigo Cash wallet. All you do is fill in your mobile number, choose your pin, confirm your pin and finally update user information. Once that’s ...
Frequently Asked Questions (FAQs) - Free Plan
Who and how is a saving group created ? A saving group is created by a network of agents via SAVE collector. As soon as members have been added, they can start saving via *777#. Who is eligible to be part of a saving group ? All you need ...
Frequently Asked Questions (FAQs) - Standard Plan
Is SAVE collector available in Kinyarwanda? Indeed! SAVE Collector is available in both Kinyarwanda and English. Can agents collect data where there is no internet connectivity? They can! SAVE Collector allows agents to store data locally ...
Frequently Asked Questions (FAQs) - Billing
What methods of payment do you support? We support invoicing and very soon credit cards. How can I upgrade? Plans were categorized per user type. An organization cannot upgrade its plan unless it changes its organization type. Regarding ...
The amount of data and storage DreamSave needs to run optimally
Although DreamSave is designed to work both online and offline, there are a few elements that will need an internet connection such as regular updates, backup of user data or other services running in the background. We have carried out some rigorous ...