Frequently Asked Questions (FAQs) - Premium Plan

Frequently Asked Questions (FAQs) - Premium Plan

What financial institutions are eligible for this plan?
      Any financial institution that needs enhanced & personalized KYCs for informal financial sector.

Can SAVE be integrated with a core banking system?
      Yes. Any third party system can be integrate with SAVE through APIs.

Is SAVE a payment system?
      No. SAVE serves as an interlinkage platform integrated with actual payment platforms.

What payment systems are integrated with SAVE?
      For now, we’re already integrated with MTN Mobile Money & TIGO Cash, very soon we’ll be connected with AIRTEL Money as well. Our aim is to provide saving convenience to our users by connecting with multiple payment channels.
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