Frequently Asked Questions (FAQs) - Billing
What methods of payment do you support? We support invoicing and very soon credit cards. How can I upgrade? Plans were categorized per user type. An organization cannot upgrade its plan unless it changes its organization type. Regarding ...
Frequently Asked Questions (FAQs) - Premium Plan
What financial institutions are eligible for this plan? Any financial institution that needs enhanced & personalized KYCs for informal financial sector. Can SAVE be integrated with a core banking system? Yes. Any third party system can be ...
Frequently Asked Questions (FAQs) - Standard Plan
Is SAVE collector available in Kinyarwanda? Indeed! SAVE Collector is available in both Kinyarwanda and English. Can agents collect data where there is no internet connectivity? They can! SAVE Collector allows agents to store data locally ...
Frequently Asked Questions (FAQs) - Free Plan
Who and how is a saving group created ? A saving group is created by a network of agents via SAVE collector. As soon as members have been added, they can start saving via *777#. Who is eligible to be part of a saving group ? All you need ...
Frequently Asked Questions (FAQs) - Basic Plan
What do I need to set up an account? It’s simple! You just need to have an active MTN Mobile Money or Tigo Cash wallet. All you do is fill in your mobile number, choose your pin, confirm your pin and finally update user information. Once that’s ...